Q2 2024 Quarterly Business ReviewSummit Community Credit Union

Choose the story.

Eight paths. Start where it matters.

01
Executive SummaryThe quarter at a glance.
02
Portfolio PerformanceGrowth and quality.
03
Member Growth & EngagementAcquire. Activate. Engage.
04
Financial PerformanceRevenue and margin.
05
Spend IntelligenceCategory shifts.
06
Portfolio Health & RiskWhat is holding up.
07
Benchmarking & Opportunity GapsWhere we lead.
08
Recommended ActionsWhat matters next.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
EXECUTIVE SUMMARY

Executive Summary

The quarter at a glance.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union1 / 8
EXECUTIVE SUMMARY

Momentum is real.

Spend, engagement, and quality moved together.

Q2 2023Q3 2023Q4 2023Q1 2024Q2 2024
Total spend$1.48B
Active cardholders112K
Net revenue$23.7M
Open with momentum, then connect growth, engagement, and quality.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
PORTFOLIO PERFORMANCE

Portfolio Performance

Growth and quality.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union2 / 8
PORTFOLIO PERFORMANCE

Growth is getting stronger.

Spend and volume are both up.

Q2 2023Q3 2023Q4 2023Q1 2024Q2 2024
Total spend$1.48B
Purchase volume21.3M
Profitability index1.24
Frame the story around healthy growth and better-quality performance.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
MEMBER GROWTH & ENGAGEMENT

Member Growth & Engagement

Acquire. Activate. Engage.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union3 / 8
MEMBER GROWTH & ENGAGEMENT

New members are becoming active members.

Acquisition only matters when usage follows.

Acquire
Activate
Engage
New cardholders12.6K
Activation rate62.3%
Active card usage54.8%
Emphasize that growth matters most when it turns into active usage.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
FINANCIAL PERFORMANCE

Financial Performance

Revenue and margin.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union4 / 8
FINANCIAL PERFORMANCE

Financial momentum improved.

Revenue grew while efficiency held.

Q2 2023Q3 2023Q4 2023Q1 2024Q2 2024
Net revenue$23.7M
Net margin3.06%
Operating efficiency61.2%
Keep the message simple: growth and discipline improved together.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
SPEND INTELLIGENCE

Spend Intelligence

Category shifts.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union5 / 8
SPEND INTELLIGENCE

A few categories are shaping the story.

Travel is rising; everyday remains the base.

Category mixEveryday48.7%Travel14.8%All other36.5%
Travel share14.8%
Everyday share48.7%
Top growth categoryTravel
Use spend shifts to guide product, partner, and rewards decisions.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
PORTFOLIO HEALTH & RISK

Portfolio Health & Risk

What is holding up.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union6 / 8
PORTFOLIO HEALTH & RISK

Credit quality is holding up well.

Risk improved, but pockets still need watching.

Q2 2023Q3 2023Q4 2023Q1 2024Q2 2024
30+ DPD0.82%
Charge-off rate0.28%
Risk rating2.1
Balance the positive trend with a clear note on what still needs monitoring.
Q2 2024 Quarterly Business ReviewSummit Community Credit Union
BENCHMARKING & OPPORTUNITY GAPS

Benchmarking & Opportunity Gaps

Where we lead.

Q2 2024 Quarterly Business ReviewSummit Community Credit Union7 / 8
BENCHMARKING & OPPORTUNITY GAPS

We are ahead in most places.

The lift comes from closing a few gaps.

HigherLowerLowerHigherPerformance vs. peersImportance
Member engagement
Portfolio quality
Digital experience
Operational efficiency
Benchmark score78 / 100
Outperforming metrics5 of 8
Underperforming metrics3 of 8
Show confidence in our strengths while pointing clearly to the few areas that matter most.
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